We provide master level Salesforce implementation services from small companies to large enterprises. Regardless of whether you are new to Salesforce or already an experienced customer, we offer advanced solutions to enhance your work process, integrate data and analytics, and extend functionality to utilize competencies of Salesforce cloud apps for maximum performance.
Pick the best management approach to move your business to the cloud, master your new CRM framework, or build automation software for your organization by engaging a capable and reliable vendor, who genuinely understands the business and your requirements. Emphasis on increasing your business and be sure to gain the benefits from your Salesforce platform with our expert team that is ready to transform your ideas into solutions.
Increase deal speed, improve communication with prospects and clients, and increase valuable insight into pipeline and forecasting – all on the same platform. The sum of all these things is increased revenue, and with the right implementation, it’s a sure thing. Sales Cloud gives you the flexibility to mirror your sales and build an explanatory view of your business development custom-made to your unique requirements. Our Sales Cloud expertise allows you to get in-depth details on the right strategy, customization, training methodology to be followed for a successful implementation.
Track the complete lead life-cycle from click to close while improving marketing campaigns across channels.
Get all the details on the on-going team's deals. This includes stage, products, competition, quotes, and much more.
Collaborate your sales resources to close deals faster and tap into the company's social network with Chatter. Sales reps can find experts, access competitive information, and track deals.
Track your sales team's performance by setting metrics, providing training notes, offering feedbacks and real-time recognition and rewards.
Sales cloud dashboards gives a real-time view of the complete business at a glimpse. Simple & quick report generation helps sales teams to dig deeper while managing accounts.
Get a real-time and exact view of your team's predictions. Functionalities such as in-line editing, override visibility, multi-currency support, and much more help you increase a competitive edge.
Empower your business to deliver top-notch customer service more professionally than eveequest before. Automate case management, create channels for customers, and restructure the support journey. Use Service Cloud to listen and reply to customers through social platforms – while extremely cutting costs. Syndicate this data with your Sales Cloud data to form a complete picture of your customer. Our team can show you how to leverage the full potential of Service cloud. Experience improved agent productivity, decreased case resolution time.
Below are the top Service Cloud features shows the rich functionalities and capabilities.
This feature manages the complete lifecycle including; case creation, prioritising, task, escalation, reassignment, and closure. Users can set parameters to influence any of the stages and Service Cloud will execute them automatically. You can position cases as per their priority levels and assign them to suitable agents, so Service Cloud analyses this information and execute the relevant assignment mechanism.
This feature helps customer support teams deliver smarter service by interacting with their customers via numerous touch points such as web, email, phone, social media, Live Agent chats, community sites etc. to gather all the cases and smartly routes them to the appropriate agents to initiate an immediate action.
The Lightning Service Console provides service agents a complete view of each case including a 360-degree view of the customer. This helps them in solving cases fast without swapping multiple tabs and getting all the required info at their fingertips in a very easy way.
This feature allows the field service team to deliver faster, smarter, and custom-made services using smart mobile devices with Service Cloud. Field service team can access account information in order to solve customer problems by creating a work order for a case. Service team can schedule field agent's actions, manage their schedules, and track their work all in real-time.
Service Wave analytics turn insights into action. This app brings the power of wave analytics into the Salesforce Service Cloud. Service managers can quickly check on case management, agent productivity, and channel optimization using any device from anywhere.
Salesforce Einstein helps in customer chat automation in order to save time and energy. Einstein Analytics is helping service teams answer common questions like order status, flight details, pricing details etc. Wherever customers need detailed answers, Einstein bots will route the customers to the appropriate service agents.
The Salesforce marketing cloud provides you a 360-degree view of your customers, by giving you a personalized experience and supple service, tailored to your business. Reporting and tracking of your customer journey are made possible by interacting with them via email, mobile, social media, targeted ads, web, predictive intelligence, and customer data platform. The Salesforce Marketing cloud will help you mark out the conversations with your customers, shape predictive journeys, nurture customers into intensely engaged users while giving your marketers accurate insights. The Marketing Cloud gives you a scalable and safe platform while connecting your complete business across disciplines and departments.
A comprehensive set of Salesforce Marketing Cloud Tools
To help marketers develop 1-to-1 customer journeys across various channels.
Now create custom-made email campaigns to rise customer engagement.
To help marketers capture data from various sources on a unified platform.
Empower your marketing team with data from the world's largest premium data ecosystem.
To map, execute and track social media campaigns and engage customers.
To help marketers target 1-to-1 advertising using CRM data to acquire and re-engage consumers.
Customize mobile communications including SMS, push notifications, and group messaging.
Track and manage real-time consumer experiences driving valuable engagement at the right time.
NUNC delivers a complete set of Salesforce Marketing Cloud solutions including Marketing Cloud implementation, customization, consulting, integration, migration, and support & enhancement. Our Salesforce certified Marketing Cloud professionals are experts in integrating Marketing Cloud tools, using real-time intelligence features, help you run custom-made digital campaigns to enable you to observe a new world of marketing ease.
Pardot marketing is an automation platform helps to understand and identify your targeted audience who are interested in your products and services then sending them emails for communication and promotion. Pardot helps to connect customers to engage them with your product or service it also helps to store, track, and manage sales for the marketing teams who handle customer’s preferences. Salesforce Pardot is highly customizable and automates the lead nurturing process for sending emails and identify the prospects and the buyer’s readiness. We make sure this powerful marketing automation tool is set up in a way that allows your staff to work efficiently and implement effective communication strategies.
Best-in-Class Pardot Features
Empower your sales reps with real-time sales alerts, prospect activity tracking, and sales campaign tracking, and engaging customers in smarter ways.
Increase your lead pipeline and generate high-quality leads with targeted sales campaigns.
Transform customer experience by personalizing all the touch-points with Engagement Studio, your B2B marketing command center.
Measure the real ROI of your marketing efforts with intelligent reporting and identify the most effective campaigns.
Businesses of various sizes have embraced Pardot to streamline their B2B marketing automation process and have produced significant advantages by combining it with their marketing objectives. At NUNC, we can help you with end-to-end Pardot solutions including implementation, integration, consulting, and support.
Community building is a key part of strengthening engagement with customers, partners, and employees. Community Cloud connects you to the people you want to engage and empower, bringing them closer to your business, and we all know an engaged customer is a long-standing customer. At NUNC we have professionals to implement Salesforce Community Cloud in the right way for directly connecting with your customers. Consult with our experts to unleash the full potential of Salesforce Cloud. We customize out-of-the-box available features as well as develop custom features.
We offer end-to-end Salesforce Community Cloud solutions including Community Cloud Implementation, Customization, Integration, Migration, Upgradation, Chatter etc.
Salesforce Analytics helps in doing better analysis, additionally, you can retrieve data from your other CRM/ERP or internal systems to Salesforce and execute analysis on-the-go. Our Salesforce Analytics Cloud Implementation Services help you collect, store, analyze and manage the data to help you discover insights, predict outcomes, find recommendations, and act quickly on a complete, AI-powered analytics platform. To make the most of your investment, you can trust our Salesforce Analytics Cloud Developers and support experts who have wide-ranging experience in Salesforce Analytics Cloud Implementation.
Einstein Analytics Features
Einstein Analytics which is the only business analytics solution native to Salesforce, allows users to speed up sales, improve customer service, enhance business processes and get the most out of ROI from their marketing campaigns. Below are some of the features of Einstein Analytics:
Salesforce customers are increasingly using Einstein Analytics which is a complete and intelligent business analytics solution to find concealed opportunities for customer retention and business growth. Here are a few reasons why choose Einstein Analytics.
You can now uncover actionable insights from all possible sources in your business, all within Salesforce.
You can now get the exact information which your business demands with the help of analytics.
You can now make smarter business decisions with the help of AI-powered analytics and intelligent insights.
Einstein Analytics allows you to deploy your analytics on the platform trusted by over 150,000 businesses of all sizes.